Display and Hardware Setup
  • Welcome to Blackdove Support
  • Television vs Canvas
  • Android APK
  • AppleTV Kiosk Mode
  • Samsung
    • Samsung Frame- USB Setup
      • Samsung Frame: Auto Launch Apps
    • Samsung Tizen Setup
    • Samsung Firmware
    • Samsung Frame Setup
    • Setting Samsung On/Off Timer
    • Blackdove deployment via Samsung
  • LG Display Installation
    • LG Digital Canvas Setup Guide
    • USB Key Formatting
    • LG : Set display ID
    • Setting Up LG Remote Support
    • LG WP402 Media Player
    • Factory Reset
    • Change License
  • Canvas Installation Measurements
    • Installation Specifications
    • 86" Digital Canvas (Portrait)
  • Power and Network Recommendations
  • Android TV
    • Screen Saver integration Sony
  • Apple TVOS
    • Removing the Blackdove Logo (AppleTV)
    • Apple TV
  • Blackdove Canvas - Android
    • Setup of Framed Digital Canvas
  • Brightsign
    • BrightSign : dedicated player setup
    • Brightsign: Brightauthor App Installation
    • Brightsign: Provisioning via Partner App
    • Brightsign Summary
  • LED Setup Instructions
    • EDID Configuration
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  1. Samsung

Samsung Tizen Setup

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Last updated 2 months ago

Setting Blackdove in your Samsung SSSP (Tizen 5) is something you can achieve in five minutes or less. Please follow the steps listed below to go through the setup process.

Instructions

  1. Go through the setup of the display which includs: Network: Make sure Wifi or Ethernet is setup Date and Time: must be accurate App Installation: CUSTOM URL

  2. If you have already selected Magic Info, you must change the 'Play Via' in the System Menu.

  3. Select the HOME button on the remote control and you should see the above App Management Icon. Launch this app and enter: https://sssp.blackdove.com/7

  4. If the URL launcher shows a progress gauge going up to 100 and then says ‘Unable to start the application’ the version number in the URL is probably mismatched with the screen. Values 4, 5, and 6 are all valid for those versions of SSSP.

  5. Use the Blackdove Mobile app to Pair the display to your account: Blackdove App select > Menu > My Devices > Add Device > 'Name Screen' take image of QR Code.

  6. Restart the screen

  7. Select a work of art and hit Play

  8. Setup the Blackdove confidential ADMIN CODE.

If the app is not loading follow these steps:

  1. Select the Home button and then select URL Launcher Settings and then Uninstall the Application.

  2. Enter the factory menu by first powering off the display and then press `Mute + 1 + 8 + 2 + Power ON` (make sure to be close to the display) sequentially.

  3. Once inside the factory menu, go to Control -> LFD Option -> Security Server

  4. If the Security Server option is ON, turn it OFF

  5. Reboot the LFD

  6. Select the Home button and then select URL Launcher Settings and then Reinstall the app using in the URL launcher.

  7. Select the home button and launch the URL Launcher with Blackdove icon.

New (beta) version (4.x.x) version of the app:

  2. This version doesn’t have any on-screen navigation and hence remote controller won’t work with this app. However, artwork could be streamed using Blackdove mobile app.

  3. This version employs offline caching of the artworks and may fill up the internal storage of the SSSP after some time. The cache could be cleared by selecting Device Menu → System → Empty Storage.

A new (beta) version of the app for Tizen-based SSSP i.e (4, 5, and 6) is now available at

http://dev.blackdove.io/tizen
https://sssp.blackdove.com/5